Therakeep Privacy Policy

Effective Date: 4/6/2026

Therakeep (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Business name

Billing information (processed securely via third-party providers)

Financial Information

Bookkeeping data you provide (transactions, reports, financial records)

Automatically Collected Information

IP address

Browser type

Device information

Pages visited and actions taken on our website

2. How We Use Your Information

We use your information to:

Provide bookkeeping and financial services

Communicate with you regarding your account or services

Send appointment reminders and follow-ups

Deliver marketing communications (only if you opt in)

Process payments securely

Improve our website and services

3. SMS & Communication Policy (A2P Compliance Section)

By providing your phone number, you consent to receive SMS messages from Therakeep.

These may include:

Appointment reminders

Service updates

Account notifications

Promotional messages (if opted in)

Message frequency varies.
Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

We do not share, sell, or rent your phone number to third parties for marketing purposes.

4. Consent & Opt-In

We only send SMS and email communications to users who have:

Submitted their information through our website forms

Explicitly opted in to receive communications

All forms clearly state that by submitting your information, you agree to receive communications from Therakeep.

5. Sharing of Information

We do not sell your personal information.

We may share your data only with trusted third parties necessary to operate our business, including:

Payment processors (e.g., Stripe)

CRM and communication platforms (e.g., Go High Level)

Email and SMS delivery providers

These providers are required to protect your information.

6. Data Security

We implement appropriate security measures to protect your information, including:

Secure data transmission (SSL encryption)

Restricted access to sensitive data

Use of trusted, compliant third-party platforms

However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

8. Your Rights

You have the right to:

Request access to your data

Request correction or deletion

Opt out of marketing communications at any time

To make a request, contact us at:
[email protected]

9. Cookies & Tracking

We use cookies and tracking technologies to:

Improve user experience

Analyze website performance

Optimize marketing campaigns

You can disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from children.

12. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions, contact us at:

Therakeep
Email: [email protected]